Policy

Shipping & Returns

Shipping

Every order ships internationally from our fulfillment partner network. Delivery takes 10–20 business days depending on destination. A tracking number is emailed to you as soon as your order ships, so you can follow it the whole way.

Returns & Refunds — Quality Guarantee

If an item arrives defective or isn't what you ordered, contact us within 7 days of delivery with your order number and a photo of the issue — we'll send a full refund or a replacement, no questions asked.

Because each order ships directly from our supplier, we're not able to offer returns for reasons of size, fit, or change of mind. Please check the size guide on each product page before ordering.

Approved refunds are returned to your original payment method (or the bank account/wallet used for transfer) within 5–7 business days.

How to request a refund or replacement

Email us or use the contact form with your order number and photos — we typically respond within 1–2 business days.